Effective Date: October 28, 2024
Thank you for choosing rohitcmaurya.com. This Cancellation and Refund Policy outlines the terms regarding the cancellation of orders and the refund process for products and services purchased on our website.
1. Cancellation Policy
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Digital Products (Courses and PDFs): Once purchased, digital products, including courses and downloadable PDFs, cannot be canceled or refunded. All sales are final due to the nature of digital content.
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Physical Products (Intraday Trader Book): If you wish to cancel your order for the physical book ‘Intraday Trader,’ you must do so within 24 hours of placing your order. To cancel your order, please contact us at rohitcmaurya@gmail.com. After 24 hours, your order will be processed for shipping, and cancellations will not be accepted.
2. Refund Policy
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Digital Products: As stated, digital products are non-refundable once the purchase is complete.
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Physical Products: If you receive a damaged or defective copy of the book, please contact us within 7 days of delivery at rohitcmaurya@gmail.com. We will assess the issue and may provide a refund or replacement at our discretion.
3. How to Request a Refund
To request a refund for a damaged physical product, please follow these steps:
- Contact us via email at rohitcmaurya@gmail.com within 7 days of receiving the product.
- Provide your order number and details about the issue with the product.
- If applicable, include photographic evidence of the damaged or defective item.
4. Processing Time for Refunds
If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 5-10 business days
5. Changes to This Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new policy.